Information and Communication Technology (ICT) Based Financial Inclusion: Issues and Challenges

Financial inclusion has become an important policy objective of many countries in recent years. In India this was adopted in eleventh five year plan. Financial inclusion implies access of financial services to all segments of the society. This paper highlights the importance of Information & Communication Technology (ICT) in banking institution and how it can play very important role in enhancing the level of financial inclusion. Further this paper discusses the issues and challenges in Indian context towards ICT enabled financial inclusion.

The finding of the paper shows that in recent past information and technology has changed the very picture of banking in India. ICT had also helped a lot in promoting financial inclusion in India.

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Categories: June 2014